Managing my cards and cards transactions

• How do I block or cancel an "in progress" card transaction?
• I do not recognize a card payment, what should I do?
• How do I earn cashback with my Qonto account ?
• How do I use Expected Transactions to forecast my cash flow?
• My Tap to Pay transaction on iPhone was declined, what should I do?
• My Tap to Pay transaction was declined on Android, what should I do?

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• Can I use my Qonto card abroad?

• What is the Mirror card?
• What is the credit card and how can it help my business?
• How can I renew a card when it expires ?
• Why was my card blocked?
• How to customize my Qonto card name?
• How to delete a card?

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• What to know about the upcoming card services maintenance period?
• How can I upgrade my card?
• What are the different Qonto cards ?
• What are virtual cards and how to use them ?
• How can I (un)suspend a card ?
• How long does it take to receive a card ?

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• How do I submit a request to the concierge service?
• How do I use the Catalog for in-person payments?
• Can I request a higher monthly limit for my online advertising card?
• What are online advertising cards and how do they work?
• How can I top up my Qonto account by card?
• How can I benefit from the LoungeKey™ service?

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• What is the fraud and phishing insurance coverage protection on the cards?
• What Travel/Purchase insurance is offered on the Plus and X cards?
• What is the Purchase protection insurance on the Plus and the X card?
• How does my card insurance work?
• What to do if I need to activate my insurance or get a quick assistance ?