In this article:
Why does Qonto need to determine my place of birth?
What documents can i provide to confirm my place of birth?
How do you request an extract of your birth certificate via Just-on-web?
How do you request an extract of your birth certificate via your Mijn Burgerprofiel (Only Flanders)?
What should you do if you were not born in Belgium?
Why does Qonto need to determine my place of birth?
As a financial institution, Qonto is subject to certain requirements to prevent money laundering and combat Terrorism. One of these requirements is registering the country and city of birth, information that is no longer available on the most recent editions of the Belgian national identity cards. In line with these requirements, Qonto may in some cases request supporting documents on which we can verify your country and city of birth. You can find out more via the National Bank of Belgium.
What documents can i provide to confirm my place of birth?
To verify your place of birth we can accept one of the following documents:
- EU drivers license
- A EU passport
- An extract of your birth certificate
How do you request an extract of your birth certificate via Just-on-web?
For Flanders, Wallonia, and Brussels, you can download a copy of your birth certificate via your Just‑on‑web through the website of the FPS Justice.
- Navigate to your Just‑on‑web through the website of the FPS Justice. And search for the section Our online services. From here, look for the section Extracts and copies and click on the blue Get started banner.
- On the new page that opens, scroll to View and download a copy or extract and select Go to your copies and extracts.
- On the next page you will see a section called My documents, we accept both an Extract and a Copy. If you choose to download an extract, on the pop-up select the option Belgian model. Once this is completed your document is ready to download
How do you request an extract of your birth certificate via your Mijn Burgerprofiel (Only Flanders)?
You can request an extract of your birth certificate directly at the e-desk of your municipality or via your Mijn Burgerprofiel account of the Flemish government. This article will focus only on the route via Mijn Burgerprofiel.
- Navigate to Mijn Burgerprofiel and click on the blue Sign in banner
- You will have the option to select your login method; in this FAQ we focus on the most commonly used itsme method. For more information about the different login methods, you can click on the blue More info link.
- Follow the on-screen instructions and, once you are logged in, navigate to Certificates and permissions and from this menu to Copy or extract of the birth certificate and finally click the blue Request certificate banner.
- Follow the on-screen instructions and you will be redirected to the e-desk of your relevant municipality. Depending on your municipality, the following steps may have a different layout. In this case, select the type of certificate from the dropdown menu and select the form, enter your email address and then click Next.
- On the last page you will see a summary of your request; if all details are correct you can click Complete. You will receive an email notification as soon as your certificate is available. Your certificate should be available for download the same day.
What should you do if you were not born in Belgium?
If you were not born in Belgium, you will need to contact your country of birth for an extract of your birth certificate or you can contact your embassy or consulate for more information.