How can I receive a SWIFT transfer?

  • Updated

Qonto allows you to receive transfers in many currencies as well as from several countries around the world, via the SWIFT network.

The SWIFT network (Society for Worldwide Interbank Financial Telecommunication) allows for currency transfers worldwide. These are also known as "non-SEPA transfers."

We accept transfers in more than 50 different currencies!

Wise is our partner for incoming SWIFT transfers.

 

What does this mean? 🤔

This means your American clients can pay you in dollars (USD), and your Japanese partners can pay you in yen (JPY). You can also receive zlotys (PLN) sent from Poland, or rupees (INR) sent from India, and of course, euros! 🇪🇺

👉 See below: In which currencies and from which countries?

 

How long does it take to receive? ⏱

SWIFT transfers are credited to our clients' accounts within 5 business days, excluding weekends and public holidays. This timeframe varies depending on the time difference, the time the transfer was issued, the currency, and the sending bank.

For regulatory reasons, SWIFT transfers are subject to specific checks depending on the country of origin and the amount. We may contact you to request additional information before we can credit the funds to your account.

 

Concretely, how do I receive a SWIFT transfer? 🤓

Just like for a SEPA transfer, your partner will need to enter your Qonto bank details.

To retrieve these, simply go to the Business account > Transactions section, then click on Bank details. You can then download your bank details and send them to your client.

  • IBAN: FR76 1695 8000... (Although Qonto is available in Belgium, the IBAN currently remains French).

  • BIC: QNTOFRP1XXX

  • Intermediary Bank BIC: TRWIBEB3XXX

💡 As a new player in the banking world, we have partnered with Wise to ensure the receipt of your SWIFT transfers.

You will need to ask your clients to add the Wise BIC (in the "intermediary bank" field) in addition to the Qonto BIC when they send you a SWIFT transfer. This step is mandatory to receive a SWIFT transfer.

👆 Good to know: If the sender's interface does not allow this, they should contact their bank's back-office and request the addition of the Wise BIC as an intermediary bank.

These bank details are available in 5 languages: French, English, Spanish, German, and Italian. Your client will have all the necessary information to perform the transfer themselves or ask their bank to handle it.

👉 Good to know: All transfers passing through the USA, even if it is only an intermediary bank, incur a $20 fee.

 

⚠️ Why might my incoming SWIFT transfer be declined?

In accordance with EU Regulation 2023/1113 on the traceability of transfers of funds, Qonto is required to verify that all incoming SWIFT transfers include complete and valid sender information. Transfers that do not meet these requirements are automatically declined.Your transfer may be declined if the sender's bank has not included:

  • A valid bank identifier (BIC) for the originating bank
  • The sender's name (transfers with a missing or invalid sender name cannot be processed)

This is not an error on your part. These are regulatory obligations that apply to all payment service providers operating in the EU. What should you do if a transfer doesn't arrive? Please contact our support team via the chat bubble in your app or by email at support@qonto.com.

 

In which currencies and from which countries?

While we strive to offer the most common currencies, we are not yet able to receive all foreign currencies. 💸

However, our offer is evolving rapidly. If a currency is not in the list below, please let us know, and we will pass your request to our Product team.

👉 Although we support the receipt of transfers issued in all the currencies listed below, please note that your Qonto account can exclusively receive funds in euros. Amounts received in foreign currencies are automatically converted before being credited to your account.

For more information: How much does it cost to receive a SWIFT transfer?

 

List of accepted currencies ✅ (incoming SWIFT transfers)

AED

United Arab Emirates Dirham

AUD

Australian Dollar

BGN

Bulgarian Lev

CAD

Canadian Dollar

CHF

Swiss Franc

CNY

Chinese Yuan (Renminbi)

CZK

Czech Koruna

DKK

Danish Krone

EUR

Euro

GBP

British Pound Sterling

GHS

Ghanaian Cedi

HKD

Hong Kong Dollar

HUF

Hungarian Forint

INR

Indian Rupee

ILS

Israeli Shekel

JPY

Japanese Yen

MXN

Mexican Peso

NOK

Norwegian Krone

NZD

New Zealand Dollar

OMR

Omani Rial

PEN

Peruvian Sol

PLN

Polish Złoty

RON

Romanian Leu

RSD

Serbian Dinar

SAR

Saudi Riyal

SEK

Swedish Krona

SGD

Singapore Dollar

TRY

Turkish Lira

USD

US Dollar

XAF

Central African CFA Franc

XOF

West African CFA Franc

ZAR

South African Rand

ZMW

Zambian Kwacha

 

List of non-accepted countries ❌ (incoming SWIFT transfers)

There is also a list of countries from which SWIFT transfers are not accepted for regulatory reasons.

👉 If the address of the sending bank or the sender is based in one of these sensitive countries, the transfer will be returned to the sending bank within 5 business days on average.

Afghanistan

Anguilla

Azerbaijan

Bahamas

Belarus

Botswana

Burundi

Crimea

Cuba

Eritrea

Ghana

Cayman Islands

US Virgin Islands

British Virgin Islands

Iraq

Kazakhstan

Kyrgyzstan

Libya

Macao

Mongolia

Myanmar

Nauru

Nicaragua

Uganda

Pakistan

Palau

Palestine, State of

Panama

Philippines

Syrian Arab Republic

Central African Republic

Democratic Republic of the Congo

Islamic Republic of Iran

North Korea

Luhansk People's Republic

Russia

Saint Kitts and Nevis

Saint Lucia

Somalia

Sudan

South Sudan

Chad

Trinidad and Tobago
Ukraine

Vanuatu

Venezuela

Yemen

Zimbabwe