You can download a proof of payment for an outgoing SEPA transfer from Qonto on web and mobile.
You can also request a proof of transfer directly via the chat bubble in the app (web or mobile): our AI agent (The Operator) will generate it in the conversation.
Who can download a proof of transfer?
Downloading a proof of transfer for outgoing transfers is available to Account Owners, Admins and Managers with the appropriate permissions. If you don't have access, please contact an Admin or the Account Owner.
How to download a proof of transfer (SEPA) from the web app?
- Go to Business account > Transactions
- Select the transfer
- In the side panel, click Download confirmation
How to download a proof of transfer (SEPA) from the mobile app?
- Open the app and go to Menu > Transfers
- Select the transfer
- Tap Download confirmation
💡 Good to know: if your transfer is still in progress, you can download the transfer confirmation. Once the transfer is completed, clicking on "Download proof of payment" will automatically download the official proof of execution instead.
Can I get a confirmation of received funds (incoming transfer)?
Confirmations of received funds are not available in the Qonto app. To obtain one, ask to speak to an agent via chat or by email at bonjour@qonto.com.